Research library

The evidence behind every tile, score, and recommendation in NEDOCS

119 peer-reviewed studies — from the original Weiss validation to 2026 machine-learning predictors of high-acuity LWBS — informed how this product looks, what it asks you to enter, and what it shows you in return. Every link is auditable in source control.

119
peer-reviewed studies
9
research themes
2003–2026
spanning the field
62
since 2022

Foundation & validation

How the seven-variable score earned its place — and how to read what it can’t say.

2026 Journal of

Development and Implementation of the Modified Pediatric Emergency Department Overcrowding Scale in Two Large Academic Pediatric Centers

Nathan Timm MD
Examines development and Implementation of the Modified Pediatric Emergency Department Overcrowding Scale in Two Large Academic Pediatric Centers.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Simulation Modelling Practice and Theory

Multidimensional resilience model for ED overcrowding

Ouda et al.
Decomposed crowding indices (NEDOCS, EDWIN, READI) into 'resistance' and 'recoverability' components — a single number can hide where the strain actually is.
Where this shows up in NEDOCS. Powers the four-axis resilience radar on the dashboard.
2025 The Journal of Em

Beyond Annual Averages: Rethinking Metrics For Emergency Department Crowding And Capacity Planning

JeongWook Lim
Examines beyond Annual Averages: Rethinking Metrics For Emergency Department Crowding And Capacity Planning.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Value i

Dysmenorrhea-Related Impact on Functioning Scale: Development and Measurement Properties for Cisgender Women and Transgender Men

Guilherme T. Arruda PhD
Examines dysmenorrhea-Related Impact on Functioning Scale: Development and Measurement Properties for Cisgender Women and Transgender Men.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Annals of E

Effect of Routine Opt-Out HIV Screening on Emergency Department Operational Metrics: Results From the Pragmatic Randomized HIV TESTED Trial

Austin T. Jones MD PhD MPHTM
Examines effect of Routine Opt-Out HIV Screening on Emergency Department Operational Metrics: Results From the Pragmatic Randomized HIV TESTED Trial.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Child Abuse

Emergency department overcrowding and child physical abuse evaluations at a tertiary pediatric hospital

H. Michelle Greene
Examines emergency department overcrowding and child physical abuse evaluations at a tertiary pediatric hospital.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Brazilian Journal of P

IMPACT OF DYSMENORRHEA ON FUNCTIONING IN BRAZILI

Authors not listed
Examines iMPACT OF DYSMENORRHEA ON FUNCTIONING IN BRAZILI.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Brazilian Journa

IMPACT OF THE SEVERITY OF PRIMARY DYSMENORRHEA ON FUNC

Authors not listed
Examines iMPACT OF THE SEVERITY OF PRIMARY DYSMENORRHEA ON FUNC.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 The Journal of E

Is There an Association Between Emergency Department Overcrowding and Emergency Medical Services Redirection?

Kurien Mathews MD
Examines is There an Association Between Emergency Department Overcrowding and Emergency Medical Services Redirection?.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Journal of

Moderating and mediating effects of dysmenorrhea pain severity in the relationship between body mass index and body appreciation among adult women with primary dysmenorrhea

Guilherme Tavares de Arruda
Examines moderating and mediating effects of dysmenorrhea pain severity in the relationship between body mass index and body appreciation among adult women with primary dysmenorrhea.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Brazilian Journal

PAIN DURING SEXUAL INTERCOURSE IN WOMEN WITH AND WIT

Authors not listed
Examines pAIN DURING SEXUAL INTERCOURSE IN WOMEN WITH AND WIT.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Brazilian Journal of

QUALITY OF LIFE AND ADHERENCE OF WOMEN TO PELVIC

Authors not listed
Examines qUALITY OF LIFE AND ADHERENCE OF WOMEN TO PELVIC.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2025 Brazilian Jour

TRANSCUTANEOUS TIBIAL: PARASACRAL: AND MEDIAL PLANTAR NE

Authors not listed
Examines tRANSCUTANEOUS TIBIAL: PARASACRAL: AND MEDIAL PLANTAR NE.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journal of Physi

ASSESSING FUNCTIONING BY WHODAS 12 IN WOMEN

Authors not listed
Examines aSSESSING FUNCTIONING BY WHODAS 12 IN WOMEN.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journa

DO THE INSTRUMENTS USED TO ASSESS FIBROMYALGIA SYMPTOM

Authors not listed
Examines dO THE INSTRUMENTS USED TO ASSESS FIBROMYALGIA SYMPTOM.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journ

EFFECTS OF NINTENDO WII: TRAINING AND ECCENTRIC EXERCIS

Authors not listed
Examines eFFECTS OF NINTENDO WII: TRAINING AND ECCENTRIC EXERCIS.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 African Journal o

Emergency department overcrowding and its associated factors at HARME medical emergency center in Eastern Ethiopia

Melaku Getachew
Examines emergency department overcrowding and its associated factors at HARME medical emergency center in Eastern Ethiopia.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journal

HOW FIBROMYALGIA TREATMENT AND DIAGNOSIS ARE PERFORM

Authors not listed
Examines hOW FIBROMYALGIA TREATMENT AND DIAGNOSIS ARE PERFORM.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Omeg

On-line strategy selection for reducing overcrowding in an Emergency Department

Cristiano Fabbri
Examines on-line strategy selection for reducing overcrowding in an Emergency Department.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journal of

TELEHEALTH CURRICULUM AT HEALTH CARE HIGHER EDUCA

Authors not listed
Examines tELEHEALTH CURRICULUM AT HEALTH CARE HIGHER EDUCA.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Journal of

THE EFFECT OF ILIOPSOAS MYOFASCIAL RELEASE ON POS

Authors not listed
Examines tHE EFFECT OF ILIOPSOAS MYOFASCIAL RELEASE ON POS.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Brazilian Jour

Translation, cross-cultural adaptation, and measurement properties of the dysmenorrhea symptom interference (DSI) scale-Brazilian version

Sara Giovanna de Melo Mantovan
Examines translation, cross-cultural adaptation, and measurement properties of the dysmenorrhea symptom interference (DSI) scale-Brazilian version.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2024 Musculoskelet

Use of cupping therapy in musculoskeletal disorders: A cross-sectional study on the profile, training, and practice of Brazilian physical therapists

Wesley Rodrigo Costa Rios
Examines use of cupping therapy in musculoskeletal disorders: A cross-sectional study on the profile, training, and practice of Brazilian physical therapists.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2023 Journal of Emergenc

Improving Safety and Quality With an Emergency Department Overcrowding Plan

Addison Watson DNP RN EMT-P
Examines improving Safety and Quality With an Emergency Department Overcrowding Plan.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2023 Journal of Bodywo

Self-care during the COVID-19 pandemic: Development of a virtual educational booklet for postmenopausal women with osteoporosis

Ana Cristina Lima Carvalho
Examines self-care during the COVID-19 pandemic: Development of a virtual educational booklet for postmenopausal women with osteoporosis.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2023 Annals of Emer

Vital Sign Monitoring During Crowding in Emergency Department Triage Using a Non-invasive Wearable Biosensor

G. Rovenolt
Examines vital Sign Monitoring During Crowding in Emergency Department Triage Using a Non-invasive Wearable Biosensor.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2022 Journal of Clinical and

Statistical Significance Does Not Show Clinical Relevance: We Need to Go Beyond the P-value

André Pontes-Silva
Examines statistical Significance Does Not Show Clinical Relevance: We Need to Go Beyond the P-value.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2021 Clinical Microbiology Ne

Blood Culture Contamination: Still Hazy After All These Years

Concepcion N. Moore M.B.A., M.S.N., GCertPH, RN, CIC
Examines blood Culture Contamination: Still Hazy After All These Years.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2021 JACEP Op

Does crowding influence emergency department treatment time and disposition?

Nathan R. Hoot
Examines does crowding influence emergency department treatment time and disposition?.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2020 The Journal of Eme

Analgesia Use in Children with Acute Long Bone Fractures in the Pediatric Emergency Department

Jennifer Noble MD
Examines analgesia Use in Children with Acute Long Bone Fractures in the Pediatric Emergency Department.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2020 Peer-reviewed journal

La saturation de la structure des urgences et le rôle de l'organisation hospitalière : réflexions sur les causes et les solutions

M. Oberlin
Examines la saturation de la structure des urgences et le rôle de l'organisation hospitalière : réflexions sur les causes et les solutions.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2019 Journal of Hospi

Interventions to improve hand hygiene compliance in emergency departments: a systematic review

H-J. Seo
Examines interventions to improve hand hygiene compliance in emergency departments: a systematic review.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2019 The American Journal of

Role of ED crowding relative to trauma quality care in a Level 1 Trauma Center

Authors not listed
Examines role of ED crowding relative to trauma quality care in a Level 1 Trauma Center.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2018 Internationa

A different crowd, a different crowding level? The predefined thresholds of crowding scales may not be optimal for all emergency departments

M.Christien Van Der Linden
Examines a different crowd, a different crowding level? The predefined thresholds of crowding scales may not be optimal for all emergency departments.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2017 Peer-reviewed journal

CONGESTIÓN EN EL SERVICIO DE URGENCIA: RESPUESTAS BASADAS EN EVIDENCIAS A PREGUNTAS FRECUENTES

RJ Salway MD
Examines cONGESTIÓN EN EL SERVICIO DE URGENCIA: RESPUESTAS BASADAS EN EVIDENCIAS A PREGUNTAS FRECUENTES.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2017 Revista M dica Cl

EMERGENCY DEPARTMENT (ED) OVERCROWDING: EVIDENCE-BASED ANSWERS TO FREQUENTLY ASKED QUESTIONS

Salway RJ MD
Examines eMERGENCY DEPARTMENT (ED) OVERCROWDING: EVIDENCE-BASED ANSWERS TO FREQUENTLY ASKED QUESTIONS.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2017 Operations Resear

Mitigating overcrowding in emergency departments usin

Authors not listed
Examines mitigating overcrowding in emergency departments usin.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2017 Annals of Emergenc

Optimal Measurement Interval for Emergency Department Crowding Estimation Tools

Hao Wang MD PhD
Examines optimal Measurement Interval for Emergency Department Crowding Estimation Tools.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2015 Computers Indus

A comprehensive review of emergency department simula

Authors not listed
Examines a comprehensive review of emergency department simula.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2015 Annals of Emergency M

EMF Factors Influencing Emergency Department Service Times

N.R. Hoot
Examines eMF Factors Influencing Emergency Department Service Times.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2015 Academic Ped

Impact of English Proficiency on Care Experiences in a Pediatric Emergency Department

Kimberly C. Arthur MPH
Examines impact of English Proficiency on Care Experiences in a Pediatric Emergency Department.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2014 Turkish Journal of Em

A New Model in Reducing Emergency Department Crowding: The Electronic Blockage System

Nese COLAK ORAY
Examines a New Model in Reducing Emergency Department Crowding: The Electronic Blockage System.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2014 The American Journal of E

Evaluating community ED crowding: the Community ED Overcrowding Scale study

Steven J. Weiss MD
Examines evaluating community ED crowding: the Community ED Overcrowding Scale study.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2014 The American Journal

The inaccuracy of determining overcrowding status by using the National ED Overcrowding Study Tool

Authors not listed
Examines the inaccuracy of determining overcrowding status by using the National ED Overcrowding Study Tool.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2013 Annals of Emerg

Characteristics Associated With Delays in Initial ECG a

Authors not listed
Examines characteristics Associated With Delays in Initial ECG a.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2013 Annals of

How Does Emergency Department Crowding, as Measured by National Emergency Department Overcrowding Scale, Affect Medical Student Test Score and Clerkship Evaluation?

G. Wei
Examines how Does Emergency Department Crowding, as Measured by National Emergency Department Overcrowding Scale, Affect Medical Student Test Score and Clerkship Evaluation?.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2012 The Journal of Em

An Association Between Occupancy Rates in the Emergen

Authors not listed
Examines an Association Between Occupancy Rates in the Emergen.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2012 American Journal of

Impacts of rapid flu clinic services at an emergenc

Authors not listed
Examines impacts of rapid flu clinic services at an emergenc.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2012 The American Journal o

Risk factors and outcome of Pseudomonas aeruginosa bacteremia among adults visiting the ED

Ching-Chi Lee MD
Examines risk factors and outcome of Pseudomonas aeruginosa bacteremia among adults visiting the ED.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2012 The American Journal of

The impact of overcrowding on the bacterial contamination of blood cultures in the ED

Ching-Chi Lee MD
Examines the impact of overcrowding on the bacterial contamination of blood cultures in the ED.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2008 Annals of Emergen

Systematic Review of Emergency Department Crowding: C

Authors not listed
Examines systematic Review of Emergency Department Crowding: C.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2008 Annals of Emerge

The Emergency Department Occupancy Rate: A Simple Meas

Authors not listed
Examines the Emergency Department Occupancy Rate: A Simple Meas.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2005 The American Jour

Relationship between the National ED Overcrowding Sca

Authors not listed
Examines relationship between the National ED Overcrowding Sca.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.
2003 Academic Emergency Medicine

Estimating the degree of emergency department overcrowding: The NEDOCS

Weiss, Derlet, Richards et al.
Original 7-variable formula correlated with charge nurse perception of crowding across 5 academic EDs. Established the 0–200 scale and five surge bands still in use today.
Where this shows up in NEDOCS. Powers the headline score on every dashboard and every API call.
2003 Peer-reviewed journal

Different impact of the appropriateness of empirical antibiotics for bacteremia among younger adults and the elderly in the ED

Ching-Chi Lee MD
Examines different impact of the appropriateness of empirical antibiotics for bacteremia among younger adults and the elderly in the ED.
Where this shows up in NEDOCS. Informs how NEDOCS and related crowding indices are validated, interpreted, and displayed.

Boarding & access block

Why the longest boarder drives nearly half the score during overload — and what reverses that.

2026 The American Jour

Emergency department boarding and occupancy differ in their association with early in-hospital mortality: A multicenter cohort

Rafael Nicolaidis
Examines emergency department boarding and occupancy differ in their association with early in-hospital mortality: A multicenter cohort.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2026 The Journal of Emer

Impact of Transition Units on Emergency Department Crowding: A Before-and-After Study

Mustafa Altun MD
Examines impact of Transition Units on Emergency Department Crowding: A Before-and-After Study.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2025 Journal of Emergency Medicine

Dual transition units (TUs) and ED crowding: before-after analysis

Altun et al.
Opening dual transition units dropped median NEDOCS from 137 to 85.6 and time-in-overcapacity from 81.5% to 38.4%.
Where this shows up in NEDOCS. Bed huddle module + transfer board operationalize this lever.
2025 Annals of E

Use of Hallway Beds, Radiology Studies, and Patients in Pain on Arrival to the Emergency Department Are Associated With Patient Experience

Diane Kuhn MD PhD
Examines use of Hallway Beds, Radiology Studies, and Patients in Pain on Arrival to the Emergency Department Are Associated With Patient Experience.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2024 Journal of Emergency Medicine

Counterfactual NEDOCS: quantifying the contribution of access block to ED crowding

Altun et al.
Longest-boarding-patient time accounted for 48.8% of the NEDOCS contribution at high-NEDOCS hours. Proposed a 'counterfactual' NEDOCS the score would reach if access block were resolved.
Where this shows up in NEDOCS. Boarding tile + per-variable decomposition on the dashboard surface this directly.
2024 The American Journal of

Effect of access block on emergency department crowding calculated by NEDOCS score

Mustafa Altun
Examines effect of access block on emergency department crowding calculated by NEDOCS score.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2024 JACEP

The impact of emergency department crowding and patient boarding on resident point‐of‐care ultrasound education

Brandon Michael Wubben
Examines the impact of emergency department crowding and patient boarding on resident point‐of‐care ultrasound education.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2023 Value in H

OP6 Overcrowding and Boarding Time: Emergency Department Performance and Impacting Factors

E. Foglia
Examines oP6 Overcrowding and Boarding Time: Emergency Department Performance and Impacting Factors.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2011 Annals of Eme

Duration of Immobilization on Backboards in Emergency

Authors not listed
Examines duration of Immobilization on Backboards in Emergency.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.
2011 Annals of Em

Patients Prefer Boarding in Inpatient Hallways: Correla

Authors not listed
Examines patients Prefer Boarding in Inpatient Hallways: Correla.
Where this shows up in NEDOCS. Supports boarding tiles, access-block decomposition, and inpatient-flow levers on the dashboard.

Throughput & discharge

Discharge timing, transfer routing, and the queueing math behind throughput.

2025 International Journal of Lean Six Sigma

Lean simulation of admission wait reduction

Lopes et al.
Reducing inpatient admission wait by 30% in simulation reduced ALOS by more than 30%.
Where this shows up in NEDOCS. Underwrites the transfer board's outgoing/incoming requests and the discharge tracker.
2024 Annals of Emergency

Effect of HIV Screening on Emergency Department Patient Throughput

A. Joens
Examines effect of HIV Screening on Emergency Department Patient Throughput.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2024 International

Improving emergency department flow by introducing four interventions simultaneously. A quality improvement project

M.C. (Christien) Van der Linden
Examines improving emergency department flow by introducing four interventions simultaneously. A quality improvement project.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2023 Operations Research for Health Care

Queueing models for inpatient capacity and transfer relocation

RelSys queueing-with-relocation
Provided a math model for queueing networks with relocation — applicable to interhospital transfer overflow.
Where this shows up in NEDOCS. Theoretical backbone for the transfer board and forthcoming overflow modeling.
2023 Peer-reviewed journal

Comprehensive review and future research agenda on discrete-event simulation and agent-based simulation of emergency departments

Eman Ouda
Examines comprehensive review and future research agenda on discrete-event simulation and agent-based simulation of emergency departments.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2023 European Journal of Operational R

Modeling abandonment behavior among patients

Ehsan Bolandifar
Examines modeling abandonment behavior among patients.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2022 Journal of Emergency Medicine

Multidisciplinary discharge rounding and ED boarding hours

Hammer et al.
Multidisciplinary rounding + discharge planning cut ED boarding hours by 50% and inpatient LOS by 0.83 days.
Where this shows up in NEDOCS. Discharge-by-noon tracker turns this into a daily lever you can measure.
2021 The American Jou

Impact of high-sensitivity cardiac troponin implementation on emergency department length of stay, testing, admissions, and diagnoses

James S. Ford
Examines impact of high-sensitivity cardiac troponin implementation on emergency department length of stay, testing, admissions, and diagnoses.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2021 Peer-reviewed journal

Real-time resource allocation in the emergency department: A case study

Davide Duma
Examines real-time resource allocation in the emergency department: A case study.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2019 Peer-reviewed journal

Simulation of emergency department operations_ A comprehensive review of KPIs and operational improvements

Lien Vanbrabant
Examines simulation of emergency department operations_ A comprehensive review of KPIs and operational improvements.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2018 Peer-reviewed journal

GEDMod - Towards a generic toolkit for emergency department modeling

N. Furian
Examines gEDMod - Towards a generic toolkit for emergency department modeling.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.
2018 Peer-reviewed journal

Significant changes in emergency department length of stay and case mix over eight years at a large Swedish University Hospital

Lena M. Berg
Examines significant changes in emergency department length of stay and case mix over eight years at a large Swedish University Hospital.
Where this shows up in NEDOCS. Informs discharge timing, transfer routing, and throughput optimization features.

Prediction & ML

From the original regression to modern ML predictors of LWBS and high-acuity attrition.

2026 JACEP Open

Machine learning for high-acuity LWBS prediction

Kappy, Bhakta, Lalonde et al.
XGBoost and temporal fusion transformer models reached AUC 0.86 for predicting high-acuity LWBS — using the same NEDOCS inputs the app already collects.
Where this shows up in NEDOCS. Underwrites the ML.NET prediction tab and the planned LWBS forecast.
2026 JACE

A Machine Learning Strategy to Predict the Number of High-Acuity Children Who Leave Without Being Seen From the Emergency Department

Brandon Kappy MD MPP
Examines a Machine Learning Strategy to Predict the Number of High-Acuity Children Who Leave Without Being Seen From the Emergency Department.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2025 Operations Research Da

Creating a guide to identify patients who may leave without being seen: A machine learning approach

Julia Sarty
Examines creating a guide to identify patients who may leave without being seen: A machine learning approach.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2022 IFAC Paper

Forecasting saturation in the Emergency Department: a compar

Authors not listed
Examines forecasting saturation in the Emergency Department: a compar.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2021 Pediatrics / JACEP Open

NEDOCS as the strongest single predictor of pediatric LWBS

Gorski, Cobb, Browning et al.
NEDOCS explained 55.6% of variance in pediatric LWBS events — the single strongest operational predictor.
Where this shows up in NEDOCS. Foreshadows the LWBS-this-shift tile and the planned LWBS forecast in the prediction service.
2021 The American Journal of

Forecasting emergency department hourly occupancy using time series analysis

Qian Cheng
Examines forecasting emergency department hourly occupancy using time series analysis.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2021 The American Jour

Two-step predictive model for early detection of emergency department patients with prolonged stay and its management implications

James P. d'Etienne M.D.
Examines two-step predictive model for early detection of emergency department patients with prolonged stay and its management implications.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2020 Annals of Emer

Crowding is the Strongest Predictor of Left Without Being Seen Risk in a Pediatric Emergency Department

J.K. Gorski
Examines crowding is the Strongest Predictor of Left Without Being Seen Risk in a Pediatric Emergency Department.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.
2017 Annals of Emergency Medicine

Periodicity of ED crowding metrics over 24 hours

Hwang, Concato
Four-hour sampling intervals captured the operational signal in NEDOCS without loss; afternoon–evening peak is consistent.
Where this shows up in NEDOCS. Validates the existing 4-hour interval used by the ML model and the dashboard.
2014 American Journal of Emergency Medicine

Provider perception vs. NEDOCS in extremely high-volume EDs

Wang et al.
In extremely high-volume EDs, provider perception of crowding diverged from NEDOCS — the score should be paired with subjective signals, not replaced by them.
Where this shows up in NEDOCS. Drives the 1–5 feel-score tile on the dashboard.
2007 Annals of Emergency

Measuring and Forecasting Emergency Department Cro

Authors not listed
Examines measuring and Forecasting Emergency Department Cro.
Where this shows up in NEDOCS. Underwrites forecasting, ML prediction tabs, and early-warning operational signals.

Workload & charge-nurse signal

Why a one-tap charge-nurse feel rating belongs next to every score.

2024 International Emergency Nursing

Grounded-theory study of the ED charge nurse role

Benjamin et al.
Identified five core tasks (information gathering, continuous triage, resource management, throughput management, care oversight) and named manual data entry as a continuous interruption.
Where this shows up in NEDOCS. Drives the choice to keep manual entry but radically simplify the form (sliders, toggles, one-tap feel score).
2023 Peer-reviewed journal

Quantifying emergency department nursing workload at the task level using NASA-TLX: An exploratory descriptive study

Sookyung Park
Examines quantifying emergency department nursing workload at the task level using NASA-TLX: An exploratory descriptive study.
Where this shows up in NEDOCS. Reinforces pairing objective crowding scores with charge-nurse workload and feel ratings.
2019 Annals of E

The National Emergency Department Overcrowding Scale and Perceived Staff Workload: Evidence for Construct Validity in a Pediatric Setting

K.W. McKinley
Examines the National Emergency Department Overcrowding Scale and Perceived Staff Workload: Evidence for Construct Validity in a Pediatric Setting.
Where this shows up in NEDOCS. Reinforces pairing objective crowding scores with charge-nurse workload and feel ratings.
2014 Journal of Emergency Medicine

Entropy as a quantification of ED workload

Crane et al.
Subjective workload diverges from objective crowding indices; entropy of bed-state transitions captures the gap.
Where this shows up in NEDOCS. Reinforces the value of capturing a charge-nurse feel score alongside NEDOCS.
2014 The Journal o

Entropy: A Conceptual Approach to Measuring Situation-level Workload Within Emergency Care and its Relationship to Emergency Department Crowding

Peter W. Crane MD MBA RN
Examines entropy: A Conceptual Approach to Measuring Situation-level Workload Within Emergency Care and its Relationship to Emergency Department Crowding.
Where this shows up in NEDOCS. Reinforces pairing objective crowding scores with charge-nurse workload and feel ratings.
2011 Annals of Emergency Medicine

Direct measures of crowding versus perception

Schneider et al.
Quantitative crowding indices systematically diverge from individual provider perception. Both signals are independently informative.
Where this shows up in NEDOCS. Justifies pairing the feel score with the operational score on every dashboard view.

Patient experience

How hallway placement and crowding bands shift likelihood-to-recommend.

2026 The American Journal of E

The influence of emergency physician gender on patient experience surveys

Angela F. Jarman MD MPH
Examines the influence of emergency physician gender on patient experience surveys.
Where this shows up in NEDOCS. Connects crowding bands and placement decisions to patient-experience outcomes.
2025 Annals of Emergency Medicine

Hallway-bed placement and patient experience at high NEDOCS

Kuhn et al.
Hallway-bed placement at high NEDOCS bands reduces likelihood-to-recommend by 0.38 pt (95% CI −0.53 to −0.23).
Where this shows up in NEDOCS. Powered the hallway-census tile and the patient-experience overlay on the dashboard.
2022 Annals of Emerg

Association Between Extreme Crowding and Wellness on Shift in a Pediatric Emergency Department

H. Kelker
Examines association Between Extreme Crowding and Wellness on Shift in a Pediatric Emergency Department.
Where this shows up in NEDOCS. Connects crowding bands and placement decisions to patient-experience outcomes.

Pre-hospital & EMS

What the score means for ambulance offload and destination choice.

2026 The American Jour

Generative AI-enhanced nomogram predicts left without being seen among ambulance-transported emergency department patients

Hao Wang MD PhD
Examines generative AI-enhanced nomogram predicts left without being seen among ambulance-transported emergency department patients.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2026 Annals of Em

Individual Survey Items in Emergency Department Patient Experience Surveys Have Limited Ability to Distinguish Unique Aspects of Care

Diane Kuhn MD PhD
Examines individual Survey Items in Emergency Department Patient Experience Surveys Have Limited Ability to Distinguish Unique Aspects of Care.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2022 Socio Economic Plannin

Predicting ambulance offload delay using a hybrid decision tree model

Mengyu Li
Examines predicting ambulance offload delay using a hybrid decision tree model.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2021 Peer-reviewed journal

Predicting Ambulance Patient Wait Times: A Multicenter Derivation and Validation Study

Katie J. Walker MBChB FACEM
Examines predicting Ambulance Patient Wait Times: A Multicenter Derivation and Validation Study.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2019 Clinical Pediatri

Impact of Blood Culture Contamination on Patients and Health Care Systems: A Review of QI Strategies Within the ED

Authors not listed
Examines impact of Blood Culture Contamination on Patients and Health Care Systems: A Review of QI Strategies Within the ED.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2015 The American Journal of Emerge

Ambulance Diversion: Ethical Dilema and Necessary Evil

Authors not listed
Examines ambulance Diversion: Ethical Dilema and Necessary Evil.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2014 Annals of E

Use of the SONET Score to Evaluate Emergency Department Crowding: A Comparison to the National Emergency Department Overcrowding Study Scoring Tool

B. Banks
Examines use of the SONET Score to Evaluate Emergency Department Crowding: A Comparison to the National Emergency Department Overcrowding Study Scoring Tool.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2013 Annals of Eme

Analysis of Ambulance Offload Delay at an Academic Level

Authors not listed
Examines analysis of Ambulance Offload Delay at an Academic Level.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2011 Annals of Emergency Medicine

NEDOCS predicts ambulance offload delay

Cooney et al.
Higher NEDOCS bands correlate with longer ambulance offload times (Group 1–2: 14 min vs Group 3–4: 25 min). Supports destination routing decisions.
Where this shows up in NEDOCS. System roll-up + public read-only dashboard make this useable by EMS and sister facilities.
2011 Annals of Emergency M

Can NEDOCS Score Be Used to Predict Ambulance

Authors not listed
Examines can NEDOCS Score Be Used to Predict Ambulance.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.
2008 Peer-reviewed journal

Utilization of Emergency Department in Patients With Non-urgent Medical Problems: Patient Preference and Emergency Department Convenience

Jeffrey Che-Hung Tsai; Yia-Wun Liang; William S. Pearson
Examines utilization of Emergency Department in Patients With Non-urgent Medical Problems: Patient Preference and Emergency Department Convenience.
Where this shows up in NEDOCS. Supports EMS-facing views, ambulance offload tracking, and destination routing.

Tiered surge playbook

Evidence that a formal tiered overcrowding plan moves LWBS, LOS, and overcrowded hours.

2026 Healthcare

An unsupervised machine learning approach for defining surge levels in emergency medical services

Qixuan Zhao
Examines an unsupervised machine learning approach for defining surge levels in emergency medical services.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2026 Mayo Clinic Proce

Predicting the Unpredictable: A Data-Driven Machine Learning Model for Emergency Department Waiting Room Surge Status

Derick Jones, MD, MBA, MHI
Examines predicting the Unpredictable: A Data-Driven Machine Learning Model for Emergency Department Waiting Room Surge Status.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2026 JACEP

“The 4D Approach”-An Effective Strategy to Improve Emergency Department Boarding and Operational Outcomes

Peter S. Antkowiak MD MPH
Examines “The 4D Approach”-An Effective Strategy to Improve Emergency Department Boarding and Operational Outcomes.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2025 Annals of Emer

Communicating Crowding Status: Developing and Validating a Traffic Light Framework for Surge Scores

N. Jayaprakash
Examines communicating Crowding Status: Developing and Validating a Traffic Light Framework for Surge Scores.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2023 Journal of Emergency Medicine

Tiered ED overcrowding response plan: outcome study

Watson & Stuart
A formal tiered surge plan cut LWBS 2.7%, LOS 14.5%, and daily overcrowding 33%.
Where this shows up in NEDOCS. Surge plan + per-band playbook engine implement the tiered structure.
2023 International Emer

Association between Covid-19 surge and emergency department patient flow and experience

M. Christien Van Der Linden
Examines association between Covid-19 surge and emergency department patient flow and experience.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2018 The American Journ

No More ‘Code Black’: Intervention to Improve Inpatient Flow at a Large Public Hospital

Charles E. Coffey Jr MD MS
Examines no More ‘Code Black’: Intervention to Improve Inpatient Flow at a Large Public Hospital.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.
2013 Journal of Emergency N

Condition Yellow: A Hospital-Wide Approach to ED Overcrowding

Lisa Hoyle DNP, RN, NEA-BC
Examines condition Yellow: A Hospital-Wide Approach to ED Overcrowding.
Where this shows up in NEDOCS. Informs tiered surge plans, traffic-light status communication, and playbook triggers.

Capacity command center

Benchmarks from operating capacity command centers in the US.

2025 Simulation Modell

How resilient is your emergency department to inflow surges? A novel multidimensional framework for resilience enhancement

Eman Ouda
Examines how resilient is your emergency department to inflow surges? A novel multidimensional framework for resilience enhancement.
Where this shows up in NEDOCS. Supports system roll-up, resilience radar, and capacity-command workflows.
2023 ScienceDirect benchmarking report

Hospital capacity command centers: benchmarking survey

Franklin et al.
Survey of 25 active CCCs: top motivation = reducing ED boarding (24/25); top functions = bed management + interhospital transfers; 18/25 tracked positive ROI.
Where this shows up in NEDOCS. Bed huddle, transfer board, discharge tracker, and system roll-up build a low-friction CCC layer.
2021 Peer-reviewed journal

Planning and assessment approaches towards disaster resilient hospitals: A systematic literature review

Heba Mohtady Ali
Examines planning and assessment approaches towards disaster resilient hospitals: A systematic literature review.
Where this shows up in NEDOCS. Supports system roll-up, resilience radar, and capacity-command workflows.

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