The NEDOCS surge playbook
Each NEDOCS band maps to a recommended operating response. Use it to standardize how your department escalates.
Green — Normal
Routine flow. Maintain standard operations.
Yellow — Busy
Heightened awareness. Expedite dispositions and bed turnover.
Orange — Overcrowded
Activate surge huddle. Pull admitted patients, open overflow space.
Red — Severe
Full surge response. Incident command consideration, divert review.
Black — Disaster
Crisis operations. Incident command, regional coordination.